Schemes of work / Guidance notes for activities
Below are examples of possible schemes of work. You can use them as they are or extract content to create schemes of work to suite your delivery needs. They can also be adjusted by adding theory workshops to support learners who have/need additional learning time.
Guidance Notes for Activities supplement the schemes of work (at Level 2) and go through in more detail some of the activities, assignments, assessments and resources that could be used.
| Level | Unit | Title | Scheme of work | Guidance notes for activities |
|---|---|---|---|---|
| 1 | 1 | Introducing the UK hospitality industry | scheme | |
| 2 | An introduction to customer service in the hospitality industry | scheme | ||
| 3 | Skills for success in the hospitality industry | scheme | ||
| 4 | Principles of preparing and serving food and beverages | scheme | ||
| 5 | Preparing and serving food and beverages | scheme | ||
| 2 | 1 | Exploring the UK hospitality industry | scheme | activities |
| 2 | Customer service skills for the hospitality industry | scheme | activities | |
| 3 | Legislation and regulations for the hospitality industry (13 weeks) Legislation and regulations for the hospitality industry (22 weeks) |
scheme scheme |
activities | |
| 4 | Effective teamwork for the hospitality industry | scheme | activities | |
| 5 | Basic business and financial principles for the hospitality industry | scheme | activities | |
| 6 | Hospitality service and current trends within the industry | scheme | activities | |
| 7 | Techniques for food preparation and cooking | scheme | ||
| 8 | Preparing and cooking meals for a range of customers | scheme | ||
| 3 | 1 | Investigating the social and economic trends in the hospitality industry | scheme | |
| 2 | Importance of customer service in hospitality | scheme | ||
| 3 | Building and developing effective hospitality teams | scheme | ||
| 4 | Effective people management skills for the hospitality industry | scheme | ||
| 5 & 6 |
Finance and budgetary control for the hospitality industry & |
scheme | ||
| 7 | Sales and marketing of hospitality products and services | scheme | ||
| 8 | Managing a food operation in hospitality | scheme | ||
| 9 | Hospitality services | scheme |
If you would like a word version of the schemes of work, email queries@diplomainfo.org.uk with details of the levels and units you would like and we will send you a copy.