Hospitality
Internal Sample Assessment Materials
| Level | Unit | Title | Sample Material |
|---|---|---|---|
| 1 | 1 | Introducing the UK hospitality industry | Sample Assessment Material |
| 2 | An introduction to customer service in the hospitality industry | Sample Assessment Material | |
| 3 | Skills for success in the hospitality industry | Sample Assessment Material * | |
| Sample Student Answer | |||
| Marking Commentary | |||
| 5 | Preparing and serving food and beverages | Sample Assessment Material | |
| 2 | 2 | Customer Service Skills for the hospitality industry | Sample Assessment Material |
| 3 | Legislation and regulation for the hospitality industry | Sample Assessment Material | |
| 4 | Effective teamwork for the hospitality industry | Sample Assessment Material | |
| 5 | Basic business and financial principles for the hospitality industry | Sample Assessment Material * | |
| Sample Student Answer | |||
| Marking Commentary | |||
| 6 | Hospitality service and current trends within the industry | Sample Assessment Material | |
| 7 | Techniques for food preparation and cooking | Sample Assessment Material | |
| 8 | Preparing and cooking meals for a range of customers | Sample Assessment Material | |
| 3 | 2 | Importance of customer service in hospitality | Sample Assessment Material |
| 4 | Effective people management skills for the hospitality industry | Sample Assessment Material | |
| 9 | Hospitality Services | Sample Assessment Material * | |
| Sample Student Answer | |||
| Sample Student Answer presentation | |||
| Marking Commentary |
* This example assignment has been developed by AQA-City & Guilds as part of a QCDA
funded project and has been reviewed by practitioners, representatives of sector and
awarding organisations and QCDA.