Public Services Principal Learning
Foundation Diploma
| Unit | Title | GLH | Assessment Method |
|---|---|---|---|
| 1.1 | Introduction to Public Services | 30 | External |
| 1.2 | Public Services in the local communities | 60 | Internal |
| 1.3 | Health and wellbeing Public Services in local communities | 30 | Internal |
| 1.4 | Public Services that protect local communities | 60 | Internal |
| 1.5 | Developing skills to work in the Public Services | 60 | Internal |
GLH - Guided Learning Hours
At Foundation level students will:
- recognise the broad range of public services and career opportunities available within the sector
- understand how public services can affect the life of a community
- develop an understanding of people’s responsibilities for the health and well-being of themselves and their community
- be introduced to organisations that provide safety and protection
- develop a basic understanding of the challenges and rewards of working in a public service
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Higher Diploma
| Unit | Title | GLH | Assessment Method |
|---|---|---|---|
| 2.1 | Exploring Public Services | 60 | External |
| 2.2 | Public Service funding | 60 | Internal |
| 2.3 | Government legislation and people's rights in Public Services | 60 | Internal |
| 2.4 | Providing Public Services for different communities | 60 | Internal |
| 2.5 | Promoting and influencing Public Services | 60 | Internal |
| 2.6 | Public Services health and wellbeing programmes | 30 | Internal |
| 2.7 | Public Services operations to protect society | 60 | Internal |
| 2.8 | Working in Public Services | 30 | Internal |
GLH - Guided Learning Hours
At Higher level students will:
- develop an understanding of the contributions made to public services by public, private and third sectors
- know the importance of funding, transparency, accountability, value for money and the environmental impact in the delivery of public services
- understand how legislation can influence the provision of public services
- explore the different needs of communities and potential conflicts that may arise
- develop an understanding of how the perceptions of individuals and communities shape the delivery of public services
- explore how public services must work collaboratively to ensure individual and community safety
- understand the role of community engagement and campaigning in the provision of public services
- develop an understanding of the challenges and rewards of working in a public service
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Advanced Diploma
| Unit | Title | GLH | Assessment Method |
|---|---|---|---|
| 3.1 | Public Services and the importance of collaborative working | 90 | External |
| 3.2 | Community engagement and partnership working in Public Services | 60 | Internal |
| 3.3 | Accountability and Public Service funding | 90 | Internal |
| 3.4 | Leading effective Public Services | 90 | External |
| 3.5 | People management and Public Service values | 90 | Internal |
| 3.6 | Project management in Public Services | 60 | Internal |
| 3.7 | Marketing and public relations in Public Services | 60 | Internal |
GLH - Guided Learning Hours
At Advanced level students will:
- compare public service delivery and planning in the UK and other countries
- explore partnership work between communities and public service providers
- recognise the financial aspect of delivering public services
- understand practical examples of leadership in action in a public service context
- understand some of the general issues and different approaches of people in relationship management
- explore how problem– solving techniques apply to project work in a public service context
- understand the principles and benefits of marketing in public services
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