Retail Business Principal Learning

Foundation

Higher

Advanced

Foundation Diploma

Unit Title GLH Assessment Method
1.1 An introduction to retail 30 External
1.2

Exploring enterprise in retail businesses

 60 Internal
1.3 Introducing the retail supply chain 30 Internal
1.4 Introducing the retail outlet 60 Internal
1.5 Introduction to customer service in retail businesses 30 Internal
1.6 Introduction to retail selling 30 Internal

GLH - Guided Learning Hours

At Foundation level learners will:

  • understand how the retail industry operates and the effect it can have on individuals and communities
  • develop an awareness of the principles of enterprise and its importance to retail businesses
  • explore the different stages of the retail supply chain 
  • learn about ‘a day in the life’ of retail outlets of different sizes across different sub-sectors
  • explore how the sales process varies across sub-sectors and retail channels
  • understand the factors that affect buyer behaviour, including their own behaviour
  • engage with people through their exposure to different types of customers in retail settings

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Higher Diploma

Unit Title GLH Assessment Method
2.1 Exploring retail 60 External
2.2

Exploring retail channels

 60 Internal
2.3 Sourcing and buying for product ranges of retail businesses 60 Internal
2.4 Exploring the retail supply chain 60 Internal
2.5 Operating the retail outlet 30 Internal
2.6 Stock control in retail businesses 30 Internal
2.7 Customer service in retail businesses 30 Internal
2.8 Selling in retail businesses 60 Internal
2.9 Retail theatre 30 Internal

GLH - Guided Learning Hours

At Higher level learners will:

  • explore the external factors that lead to change in the retail sector
  • understand the cultural and ethical influences that customers can have on decision making
  • within the context of product range building explore the processes followed to ensure effective supply of products to retailers and the customer
  • develop team-working skills within a retail environment 
  • understand the role of stock control in retail operations and the significance of stock control to the profitability of retailers
  • engage with people through their exposure to different types of customers in retail settings
  • practice and develop skills to confidently sell products in a retail environment 
  • explore the principles of design with the development of creativity that can be applied to the design of a retail environment
  • explore a range of different approaches used by retailers to present their products 

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Advanced Diploma

Unit Title GLH Assessment Method
3.1 Examining the world of retail 60 External
3.2

Developing retail channels

 90 Internal
3.3 Buying practises of retail businesses 60 Internal
3.4 Retail supply chain management and logistics 90 Internal
3.5 marketing in retail businesses 60 External
3.6 Merchandising in retail businesses 60 Internal
3.7 Managment of sales in retail 60 Internal
3.8 Visual merchandising for retail 60 Internal

GLH - Guided Learning Hours

At Advanced level learners will:

  • explore how retail businesses use innovation and enterprise to develop within a global market
  • set up and operate a retail channel and examine the different activities involved across the sub-sectors
  • develop research skills needed to understand the buying practices of retail businesses
  • explore the operation of the constituent parts of the global retail supply chain and how they differ across retail sub-sectors
  • explore marketing strategies in retail businesses 
  • develop analysis skills and appreciate the importance of monitoring data and forecasting sales to the merchandiser
  • understand visual merchandising processes

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