Travel and Tourism Principal Learning

Foundation

Higher

Advanced

Foundation Diploma

Unit

 Title GLH Assessment Method
1.1 Introduction to planning journeys 30 External
1.2 Introduction to destinations and attractions 60 Internal
1.3 Looking after customers in travel and tourism 60 Internal
1.4 Working together in travel and tourism 60 Internal
1.5 The travel and tourism sector 30 Internal

GLH - Guided Learning Hours

At Foundation level learners will:

  • gain a broad understanding of the travel and tourism industries
  • appreciate the pivotal role of customer service within the sector
  • understand the financial and environmental aspects of travel and tourism
  • learn the modes of transport available and their advantages and disadvantages
  • understand the positive and negative impacts of visitors on a local area, including the environmental, economic and socio-cultural impacts
  • discover employment opportunities in travel and tourism, the nature of the work involved and the skills and attributes required
  • contribute to a team plan(s) and team activity/ies to generate ideas for a product or service.

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Higher Diploma

Unit Title GLH Assessment
Method
 2.1 Travel and tourism destinations 60 External 
 2.2 The UK travel and tourism sector 60  Internal 
 2.3 The travel and tourism business environment 60 Internal 
 2.4 Projects in travel and tourism 60  Internal 
 2.5 Improving customer service in travel and tourism 60  Internal 
 2.6 Promotional techniques in travel and tourism 60  Internal 
 2.7 Working in travel and tourism 60  Internal 

GLH - Guided Learning Hours

At Higher level learners will:

  • develop knowledge and understanding of the nature, extent and role of the travel and tourism sector, and of those who work within it
  • understand the diversity of the sector, and the importance of finance and legislation 
  • develop their knowledge of UK and worldwide destinations, their key features and their appeal to different types of visitors
  • plan travel and create itineraries to meet travellers’ needs
  • gain awareness of how to respond to opportunities, pressures and crises in travel and tourism 
  • understand and apply their knowledge of promotions, methods and media used through creating promotional materials and selecting appropriate sales methods for   products or services
  • use project planning techniques to plan individual and team tasks. 

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Advanced Diploma

Unit Title GLH Assessment 
Method
3.1 Travel and tourism- destinations and cultures 60 External
3.2 Environmental influences on travel and tourism 60 External
3.3 Political and economic influences on the travel and tourism
sector		 60 Internal
3.4 Technology in travel and tourism 60 Internal
3.5 Project management in travel and tourism 90 Internal
3.6 Travel and tourism - image and perception 60 Internal
3.7 Travel and tourism - the people sector 90 Internal
3.8 Changes and trends in travel and tourism 60 Internal

GLH - Guided Learning Hours

At Advanced level learners will:

  • gain opportunities to analyse, evaluate and explore principles and practice relating to the travel and tourism sector
  • know about the drivers of change in travel and tourism and how the sector responds
  • develop skills in customer service delivery to both internal and external customers
  • understand the positive and negative socio-cultural impacts of travellers on   destinations
  • understand the environmental impacts and pressures created by travel, destination developments and visitors
  • understand the roles of international, national, regional, local and other agencies and how they influence the sector
  • develop learners’ understanding of the past and current drivers of change in the travel and tourism sector and their impacts on sector structure, business activities and tourism products and services